Presented in this section is a list of hotlines or external resources that victims, bullies and bystanders can contact. (You can click on the pictures to access each website. Please note that both American and Canadian hotlines have been given. There are resources on these websites that you can use in your classrooms.) You should write the Canadian numbers and websites in an accessible part of your classroom. As a teacher, you may expect your students to approach you freely with all of their problems. However, this can be difficult for both victims and bullies due to feelings of guilt and embarrassment. In the case of victims, it may be easier for them to report their abuse anonymously to a third party. Many of these hotlines do have a confidentiality policy, which allows these victims to voice their opinions without being afraid that the bully will find out. This is an important first step. When victims start talking about their problems, they are more likely to make sense of their problems and gain some perspective when life seems out of control. They can also get a sense of hope that their problems may become better or even gain the self-confidence to confront their tormentors. In other words, by providing low-powered individuals with new linkages and ways to gain more control over their lives, these hotlines are helping to empower the victims, which is one of the three methods required to balance power in Exploring the Dynamics of Power in Conflict Resolution, (Koch, 1996). Similarly, with cyber bullies, it is important to determine the source of the bullying and help them realize why their actions are hurting the victim and hurting themselves in the long run. This introspection process is explored in Rose’s Depth Psychology and School Violence. Rose (2009) explains that in order to mitigate the persistence of school violence and facilitate the healing process of bullies, we need to tackle the root issues that motivate the bully to engage in bullying behaviours. Perhaps, we may learn that cyberbullying is a defence mechanism for hiding their own vulnerability or sensitivity. Once again, it may be easier for bullies to share their feelings with anonymous individuals, rather than teachers who may be obliged to punish them for their actions. If bullies make the effort to use these hotlines, it may be an indication that they are developing empathy for their victims and have begun to understand why their actions are unacceptable.